Polygon Technology

Shamadhan Service Ltd | Payment Service Provider (PSP)

Shamdhan Service Ltd.

Shamadhan Service Ltd., a fintech arm of Grameen Telecom Trust, received Bangladesh Bank’s No Objection Certificate on September 29, 2024, and approval as a Payment Service Provider. It offers comprehensive digital payment services, enhancing financial inclusion for Bangladeshi citizens through secure, accessible, and innovative financial solutions.

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Challenges

Shamadhan Service Limited required a flexible digital payment platform to cater to a wide range of users, ensuring seamless transactions. The platform needed robust back-office management capabilities to streamline operations, enhance efficiency, and provide reliable service, meeting the diverse needs of its users while maintaining operational excellence.

Solution

Polygon Technology created Shamadhan Pay, a versatile e-wallet solution designed for Shamadhan Service Limited, approved by Bangladesh Bank. It offers intuitive mobile apps for seamless user transactions and a powerful back-office portal for efficient management, ensuring secure, user-friendly digital payments while streamlining operations to meet diverse user needs effectively. Eventually Shamadhan got license from Bangladesh Bank and Polygon was their technical support throughout the journey.

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Features

User Onboarding with e-KYC

Streamlined digital onboarding using electronic Know Your Customer (e-KYC) for quick, secure identity verification, ensuring compliance and enabling seamless access to Shamadhan Pay’s e-wallet services.

Add & Send Funds

Easily add funds to Shamadhan Pay via bank cards or MFS and transfers and instantly send money to contacts or Shamadhan Pay user, ensuring fast, secure, and convenient transactions anytime.

Save Beneficiaries

Store frequently used recipient details in Shamadhan Pay for quick, hassle-free future transactions, enhancing user convenience and streamlining payments with secure, one-tap access to saved contacts.

e-Wallet Payments

Make secure, instant payments for purchases using Shamadhan Pay’s e-wallet, supporting online and in-store transactions with a user-friendly interface, enhancing convenience and transaction efficiency.

Digital Service Payments

Pay utility bills, mobile recharges, and other digital services directly through Shamadhan Pay’s, offering a centralized, secure platform for quick, hassle-free transactions with instant confirmations.

QR Payments (Bangla QR)

Scan Bangla QR codes with Shamadhan Pay for fast, contactless payments at merchants, ensuring secure, efficient transactions with real-time confirmations, tailored for Bangladesh’s digital ecosystem.

Transaction History

Access a detailed record of all money transfers made via Shamadhan Pay, providing transparency, easy tracking, and management of transactions for enhanced user control and security.

User Onboarding with e-KYC

Streamlined digital onboarding using electronic Know Your Customer (e-KYC) for quick, secure identity verification, ensuring compliance and enabling seamless access to Shamadhan Pay’s e-wallet services.

Add & Send Funds

Easily add funds to Shamadhan Pay via bank cards or MFS and transfers and instantly send money to contacts or Shamadhan Pay user, ensuring fast, secure, and convenient transactions anytime.

Save Beneficiaries

Store frequently used recipient details in Shamadhan Pay for quick, hassle-free future transactions, enhancing user convenience and streamlining payments with secure, one-tap access to saved contacts.

e-Wallet Payments

Make secure, instant payments for purchases using Shamadhan Pay’s e-wallet, supporting online and in-store transactions with a user-friendly interface, enhancing convenience and transaction efficiency.

Digital Service Payments

Pay utility bills, mobile recharges, and other digital services directly through Shamadhan Pay’s, offering a centralized, secure platform for quick, hassle-free transactions with instant confirmations.

QR Payments (Bangla QR)

Scan Bangla QR codes with Shamadhan Pay for fast, contactless payments at merchants, ensuring secure, efficient transactions with real-time confirmations, tailored for Bangladesh’s digital ecosystem.

Transaction History

Access a detailed record of all money transfers made via Shamadhan Pay, providing transparency, easy tracking, and management of transactions for enhanced user control and security.

User Onboarding with e-KYC

Streamlined digital onboarding using electronic Know Your Customer (e-KYC) for quick, secure identity verification, ensuring compliance and enabling seamless access to Shamadhan Pay’s e-wallet services.

Add & Send Funds

Easily add funds to Shamadhan Pay via bank cards or MFS and transfers and instantly send money to contacts or Shamadhan Pay user, ensuring fast, secure, and convenient transactions anytime.

Save Beneficiaries

Store frequently used recipient details in Shamadhan Pay for quick, hassle-free future transactions, enhancing user convenience and streamlining payments with secure, one-tap access to saved contacts.

e-Wallet Payments

Make secure, instant payments for purchases using Shamadhan Pay’s e-wallet, supporting online and in-store transactions with a user-friendly interface, enhancing convenience and transaction efficiency.

Digital Service Payments

Pay utility bills, mobile recharges, and other digital services directly through Shamadhan Pay’s, offering a centralized, secure platform for quick, hassle-free transactions with instant confirmations.

QR Payments (Bangla QR)

Scan Bangla QR codes with Shamadhan Pay for fast, contactless payments at merchants, ensuring secure, efficient transactions with real-time confirmations, tailored for Bangladesh’s digital ecosystem.

Transaction History

Access a detailed record of all money transfers made via Shamadhan Pay, providing transparency, easy tracking, and management of transactions for enhanced user control and security.

  • Online Payment
  • Lab Order
  • Appointment
    Cancelling

Additional Features

The platform provides seamless management of appointments, enabling users to easily schedule, reschedule, or cancel their bookings. It also supports secure online payments for consultations and services, streamlining the transaction process. Additionally, patients can conveniently order lab tests directly through the system, simplifying their healthcare experience.

    Additional Features

    The platform provides seamless management of appointments, enabling users to easily schedule, reschedule, or cancel their bookings. It also supports secure online payments for consultations and services, streamlining the transaction process. Additionally, patients can conveniently order lab tests directly through the system, simplifying their healthcare experience.

    Tech Stack

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    The Impact

    Shamadhan Pay, developed by Polygon Technology for Shamadhan Service Limited, revolutionized digital payments by delivering a seamless, secure e-wallet experience. Its user-friendly mobile apps empowered diverse users with effortless transactions like P2P transfer, Add money from Card/ MFS, Make payment to merchant and utility bill payment etc.,while the robust back-office portal enhanced operational efficiency. This solution significantly improved service reliability, streamlined management, and met varied user needs, establishing a new standard for digital payment platforms and driving operational excellence for Shamadhan Service Limited.

    The Impact

    Polygon Technology’s robust payment gateway transformed Paperless Limited’s fintech vision into reality, enabling a seamless launch in Bangladesh’s digital payment landscape. By integrating advanced features like QR-based payments, recurring billing, and secure bank gateway management, the solution boosted operational efficiency, merchant trust, and consumer convenience. Leveraging a powerful tech stack—Java, PostgreSQL, React, Laravel, and Flutter—Polygon delivered a scalable, secure platform, empowering Paperless to lead the cashless revolution with confidence and excellence on February 25, 2025.

    Håb (ハブ)

    “Polygontech is helping startups like Håb to grow faster. With their supervision in product and expert engineers, our business growth accelerates at an outstanding level.”

    Yohey Toyoda

    Founder & CEO, Håb­ (ハブ)

    Håb (ハブ)

    “Polygontech is helping startups like Håb to grow faster. With their supervision in product and expert engineers, our business growth accelerates at an outstanding level.”

    Yohey Toyoda

    Founder & CEO, Håb­ (ハブ)

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